All orders are shipped via USPS. We only ship Monday-Friday, excluding holidays A tracking number will be emailed to you when your order ships.Most items are shipped within 3 business days of your order however, depending on demand it could take up to14 days for the order to ship. Pre- Sale items usually take two to three weeks to ship.
Entire order must be shipped to a single address. If there is no one present to sign for your package, it will still be left at the address provided.
SUNNIBLAKE is not responsible for any stolen or lost packages once they have been delivered to the address provided. We ask that customers double check and provide correct address information when ordering. If package is undeliverable, we will gladly re-ship it once we receive the original package back and the additional postage fee is paid.
Due to the personal nature of the products we are unable to accept returns or exchanges for hygiene reasons. All items are made for each customer at the time of order. All sales are final, however if any items are missing from your order, or are damaged upon arrival, please contact us within 48 hours, and we will arrange a replacement or repair at no additional cost.